Mind Body Zen 30-Day Return Policy

At Mind Body Zen, your satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a straightforward 30-day return policy to ensure a smooth and stress-free experience.

You have 30 days from the date of delivery to return your item for a refund or exchange. To be eligible for a return:

• The item must be in new, unused condition, with all original packaging and accessories.

• Proof of purchase is required (order confirmation or receipt).

Return Process:

• Contact us at contact@mindbodyzen.com to initiate your return. Please include your order number and reason for return.

• We’ll provide return instructions and a return shipping address.

• Once we receive and inspect your item, we’ll process your refund or exchange.

Refunds

• Refunds will be issued to the original payment method within 5–10 business days after we receive the return.

• Shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges

If you received a damaged or defective item, please contact us within 7 days of delivery. We’ll arrange for a replacement at no additional cost.